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Research and industry insights.

How To Create The Perfect Digital Human

The Rise of Digital Humans In recent years, digital humans have become increasingly popular in various industries, from entertainment to customer service. There have been rapid advances in digital human platforms which offer increasingly lifelike capabilities and rich functionality. So…

Arabic NLP Guide [2023 Update]

Introduction Arabic is the fourth most spoken language on the internet and arguably one of the most difficult languages to create automated conversational experiences for, such as chatbots. An Arabic chatbot is a program that can understand and respond in…

How Much Does it Cost To Build a Chatbot in 2023?

Tips. Insight. Offers. Are You In? Like most software projects the chatbot cost really depends on the scale and complexity of the project. These requirements will govern the effort involved in building your perfect automated assistant and the ongoing effort…

How To Create The Perfect Google Business Welcome Message

Why Google Business Messages? Google Maps has 155 million monthly users and it's estimated that Google handles 5.6 billion searches per day - two trillion searches a year! Connecting with your customers at these two touchpoints is more beneficial than…

3 Books That Will Boost Your Chatbot Knowledge

Introduction Currently, chatbots are dominating online markets, especially in countries such as the U.S., India, Germany, Brazil, and the UK. According to a Business Insider article on chatbot statistics, 40% of internet users worldwide prefer chatbots over virtual agents because…

6 Tips to Ensure Your Chatbot is GDPR Compliant

Tips. Insight. Offers. Are You In? General Data Protection Regulation (GDPR) entered into force and was fully operational as of May 25th 2018. You can read all about it here. The new regulations brought a series of changes and improvements…

10 Questions To Ask When Planning a Chatbot Project

Tips. Insight. Offers. Are You In? Planning The Best Chatbot Congratulations you've had that lightbulb moment and you have an idea to create the best chatbot, or maybe you've heard so much about chatbots lately you feel you should explore…

Building a Chatbot Using Amazon Lex

What is Amazon Lex Amazon Lex is a service by AWS for building conversational interfaces into any application using voice and text. Lex has quickly become popular among chatbots enthusiasts looking to leverage the technology which powers Alexa. Users can…

6 Common Mistakes to Avoid When Developing a Chatbot

We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial…