News & Updates

Latest announcements and company news.

Dialogflow Mega Agent

A Mega Agent..so what?! Ok so you could argue that I need to get out more...but I was excited to notice yesterday that there is a new feature which has sneaked into the Dialogflow console. This is the concept of…

How to Train a Chatbot

Training data for chatbots. I'm going to look at the challenges in creating a chatbot which can answer questions about its specific domain effectively. In particular, I'm going to look at the challenges and possible solutions in creating a chatbot…

A Website Chatbot to Solve Your Business Problems

Create a customer support chatbot for your website. Is your business a victim of poor customer support, slow response time, and high customer demands? You can use a website chatbot to increase customer satisfaction and retention. Many companies suffer from…

Dialogflow Knowledge Connectors

Tips. Insight. Offers. Are You In? In this post, I'm going to look at the new Knowledge Connectors feature in Google Dialogflow. As I look at the features in more detail I'm assuming you understand the more common Dialogflow terms…

IBM Watson for Building Chatbots

IBM Watson Developer tools that make it easy to incorporate conversation, language, and search into your applications. Watson gives you access to detailed developer resources that help you get started fast, including documentation and SDKs on GitHub. There are several…

Dialogflow Migration V2 Guide [Part 1]

***UPDATE*** Dialogflow have extended the V1 API shutdown deadline to March 31st, 2020. https://cloud.google.com/dialogflow/docs/release-notes#November_14_2019 Winter is coming! (for any Game of Thrones fans this will make perfect sense!) In October last year, we wrote about the news that Google…

Key Features of Conversational AI Platforms

  We build a lot of different types of chatbots at The Bot Forge and deliver these to a variety of channels such as websites, Facebook Messenger, Slack, and WhatsApp. To create our chatbots we often use different AI platforms…

The Bot Forge Named a Leader in AI

Did you know that more than 100,000 businesses are using chatbots to help optimize their customer experience? Customers want instant replies, and chatbots are the way to achieve this, according to a 2018 Forbes article. Here at The Bot Forge,…

Why Should You Use Dialogflow For Your Chatbots?

Dialogflow is Google's human-computer interaction developer which is based on natural language conversations. At The Bot Forge, Dialogflow is our platform of choice for chatbot construction. There's three main reasons for why we're amongst companies such as Domino's and Ticketmaster…

Why Business Chatbots Give You a Competitive Edge

Chatbots For Business The business landscape is evolving faster and faster, we look at using chatbots for business to help you remain competitive. There is so much coverage of artificial intelligence technology and chatbots these days There is no doubt…