Charity chatbots can be super efficient extensions of staff and volunteers which are always on hand to help or tell a story.
Conversational interfaces or virtual assistants are an efficient way to deliver information 24-7 or to keep audiences engaged and interested in their cause by taking them on an emotional journey, freeing up precious time for charities to carry out core service delivery and fundraising activities that need the human touch.
Charity chatbots can be programmed to tell a story, answer questions, help direct queries to the right answer, or engage naturally with charitable audiences.