From sales to customer service, discover some key applications of a chatbot and conversational AI
Charities face the same customer expectations as any other organisation: providing positive customer service and experiences.
Every day charitable organisations face the challenge of keeping operating costs low while still making sure their wealth of information is shared accurately and in a timely fashion.
Supercharge your efficiency and delight local residents.
A District Council support chatbot to enable residents to find the answers to their questions on their website more easily. Reduce the need for the Customer to telephone their Contact Centre or visit Council Offices.
Quick & seamless help for your customers. Boost your team's efficiency.
Customer support is the backbone of a great customer experience. Arguably one of the most popular uses for chatbots and voice assistants is the customer support role.
Customer engagement and support for banking, insurance, and financial services. Compliant AI that handles enquiries and improves service efficiency.
Boost online sales by utilising the latest in conversational marketing
Chatbots and voice assistants can have many roles, perhaps more commonly in customer support roles. The role of a chatbot in sales and commerce is less well-known.
After all, chatbots have been found to increase sales by an average of 67%. Conversational commerce is here …
Supercharge your sales with a custom built AI powered sales chatbot. Help your customers through the buyer journey and maximise revenue and user experience every step of the way.
Chatbots are on the front line. Your chatbot will satisfy shoppers' expectations by being a click away. This means your sales chatbot is always the first point of contact for all new incoming requests, which helps reduce response times and engages with customers before they …
Personalised learning support that scales. AI tutors, assessment automation, and student services for education providers and corporate training.
Natural voice interfaces for hands-free interaction. We build voice assistants and conversational IVR that understand real speech and get things done.
Understand how customers feel at scale. AI that analyses feedback, reviews, and conversations to reveal what people really think about your business.
Ask questions of your data in plain English. AI that analyses spreadsheets, databases, and reports without requiring SQL or specialist skills.
Handle customer enquiries around the clock without growing your team. AI that answers common questions properly and hands over to humans when it should.
Deliver experiences tailored to each customer. AI that learns preferences and adapts content, recommendations, and interactions in real time.
Turn website visitors into qualified leads while your sales team sleeps. AI that asks the right questions and routes hot prospects immediately.
Help citizens find answers and access services. AI chatbots and assistants for councils, government departments, and public bodies.
Engage buyers, manage properties, and streamline transactions. AI for estate agents, property managers, and commercial real estate.
Help customers find and buy with confidence. AI that answers product questions, assists purchases, and handles post-sale support.
Serve more people without growing your team. AI that helps charities and non-profits provide information, support, and services at scale.
Extract useful information from documents automatically. AI that reads invoices, contracts, forms, and reports so your team does not have to.
Find the information your organisation already has. AI-powered search and retrieval that surfaces answers from documents, systems, and institutional knowledge.
Automate workflows that need judgement, not just rules. AI that handles exceptions, makes decisions, and completes multi-step processes intelligently.
We have a long history of delivering these capabilities.
